Q: 8. What documents are required?

For Individual Entrepreneurs (IE): Passport IE registration certificate Tax authority certificate on presence/absence of debt For Legal Entities: Registration certificate Charter Decision/Protocol on appointment of director Passports: Director and founders Certificate from the Social Fund and Tax Authority: On registration and absence of debt Decision on establishment of the Company Memorandum of Association

Question 1

1. What is internet acquiring and how does it work?

Accepted Answer

Internet acquiring is a technology that allows you to accept card payments on your website or mobile application.

Process: the client enters card details, the bank processes the transaction, after which the money minus commission is credited to your settlement account.

Question 2

2. What payment methods will be available to my customers?

Accepted Answer

We support international cards VISA, MasterCard, as well as local ELCART cards.

Question 3

3. How safe is this for my customers?

Accepted Answer

Security is our priority. All transactions are protected according to the international PCI DSS standard.

We use 3D Secure technology (payment confirmation via SMS code), which minimizes the risk of fraudulent transactions and protects both the seller and the buyer.

Question 4

4. How quickly do funds reach my settlement account?

Accepted Answer

The standard crediting period is from 1 to 3 business days depending on the contract terms.

Question 5

5. What is the transaction fee?

Accepted Answer

The commission depends on your turnover and business area and is negotiated individually.

There is no subscription fee for using the service.

Question 6

6. What should I do if a customer needs a refund?

Accepted Answer

Refunds are processed through the Personal Account. You can make both full and partial refunds.

The money will be returned to the customer on the same card from which the payment was made, within a few hours to several days (depending on the customer's bank).

Question 7

7. What does the connection process look like?

Accepted Answer

The process usually takes 1 to 3 business days:

Submitting an application and providing the necessary documents.
Questionnaire verification.
Technical setup - obtaining API keys and installation.
Testing.
Launch - going live.

Question 8

8. What documents are required?

Accepted Answer

For Individual Entrepreneurs (IE):

Passport
IE registration certificate
Tax authority certificate on presence/absence of debt

For Legal Entities:

Registration certificate
Charter
Decision/Protocol on appointment of director
Passports: Director and founders
Certificate from the Social Fund and Tax Authority: On registration and absence of debt
Decision on establishment of the Company
Memorandum of Association

Question 9

9. What currency will I see in my account if a customer pays with a foreign card?

Accepted Answer

According to the legislation of the Kyrgyz Republic, all settlements within the country are made in Kyrgyz soms (KGS).

If a customer pays with a card in dollars or euros, the bank automatically converts the amount at its own rate, and soms will be credited to your settlement account.

Question 10

10. What if my business is registered in another country, but I want to accept payments in KR?

Accepted Answer

The service is available only for legal entities - residents of the Kyrgyz Republic.

Accept payments wherever it's convenient for you:

Payment Acceptance

How to connect internet acquiring?

Application for Internet Acquiring Connection

Benefits

Accept payments wherever it's convenient for you

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